- U.S Cloud Provider
- U.S. Collaboration Cloud Provider
- U.S. Central Solution Provider of the Year
LOUISVILLE, KY, June 20, 2013 – West IP Communications, a subsidiary of West Corporation and a leading provider of cloud-based communication applications and services, announced today that it was the recipient of three Cisco® U.S. Partner Awards during the Cisco Partner Summit 2013 June 3-6 in Boston.
Cisco named West IP Communications its 2013 U.S. Cloud Provider of the Year, U.S. Collaboration Cloud Provider of the Year, and U.S. Central Solution Provider of the Year. The honors reinforce West IP Communications’ ability to deliver the most advanced Unified Communications-as-a-Service (UCaaS) applications, including WebEx, Jabber, and VoiceMaxx CE, a suite of voice service packages based on the Cisco Hosted Collaboration Solution (HCS).
“We are honored to receive these awards from Cisco as acknowledgment of our strategic role in Cisco HCS deployments,” said Bob Wise, Executive Vice President of West IP Communications. “This three-fold recognition demonstrates that our experience, expertise and service delivery place us among the top hosted communications providers in the industry today.”
These awards, when added to its exceptional success in serving as the Cisco solutions provider of choice, are further evidence that West’s strategy is resonating strongly in the marketplace. West’s approach to serving its clients and to differentiating itself from the competition is based on three key pillars:
- Innovatively and flexibly applying best-of-breed technology to deliver cloud solutions that solve clients’ critical business challenges
- Providing world-class operational and service excellence
- Leveraging its global client management organization and support infrastructure to provide a best-in-class client experience
Additionally, West’s success in the marketplace is made possible in part by its relationships with a select set of highly skilled channel partners, including many other leading Cisco VARs. By continually demonstrating its ability to reliably support large-scale HCS deployments, West has become a vital resource for its partners. West has also found success bringing additional UCaaS toolsets to sister-company InterCall’s client base. InterCall is the leading reseller of Cisco’s WebEx conferencing tools for clients who have come to rely on Cisco solutions. These clients have welcomed the opportunity to incorporate HCS-powered capabilities into their business critical processes.
West IP Communications holds Cisco Gold Partner, Cisco Cloud Provider, Cisco Managed Services Channel Program (MSCP) and Cisco Master UC Specialization certifications – one of a very select group of Cisco partners to hold all of these designations.
As a member of the Cisco Cloud Partner Program, West IP Communications operates its own Cisco-powered cloud to support Cisco HCS, underscoring its ability to execute end-to-end cloud solutions to drive UCaaS applications across clients of all sizes. West IP Communications has demonstrated this ability through large scale contracts for Cisco HCS in both fully hosted and hybrid environments.